Legal
Every PartyPPL agreement and statement in one place, in plain words. Start from your question, or pick the document you are looking for.
What can we help you with?
For everyone
What applies when you use PartyPPL, buy a ticket or post something.
- Terms of service
The agreement between you and PartyPPL: your account, tickets, resale and what we do and do not do.
- Privacy statement
Which data we use, what for, how long, who we share it with and how you see or delete it.
- Cookies & local storage
The few cookies we set, why there is no banner and what stays in your browser.
- House rules
What is and is not allowed in the chat, the forum, reviews and photos, and what we do when it goes wrong.
- Age and safety
Why you give your age, who PartyPPL is for and what parents should know.
- Cancellations and refunds
Your money back for a cancelled or postponed event, a double payment or resale, in plain words.
How the platform works
Reports and appeals, AI, where the agenda comes from, accessibility, security and who we are.
- Reports and appeals under the DSA
Reporting something, how we handle a report, the reasons for a decision and how you appeal.
- AI at PartyPPL
Where we use AI, what a person checks and how you recognise an AI text.
- Sources
Where the agenda, the artists and the images come from, with the sources and their licences.
- Accessibility
How accessible the site and the apps are, what does not work well yet and where to report it.
- Security and reporting vulnerabilities
Reporting a vulnerability, the rules for it and what you get back from us.
- Colophon
Who PartyPPL is: company details, address and how to reach us.
For organisers
What you accept when you post events or sell tickets as an organisation.
- Organiser terms
Posting events, moderation, ticket sales, payouts, featuring and ending the arrangement.
- Data processing agreement
The agreement on the personal data we process for your organisation, such as the door list.
- Subprocessors and recipients
Every service we use, what for, where it is based and under which safeguard.
For developers and partners
The API, the MCP connection and the affiliate programme.
Contact
- General, complaints and the DSA point of contact
- info@partyppl.nl
- Your data (GDPR)
- privacy@partyppl.nl
- A vulnerability
- security@partyppl.nl
- Help with your account or ticket
- Help centre or support@partyppl.nl
PartyPPL, Chamber of Commerce 97359866, VAT NL005264805B67, Pater R.D. Kloegstraat 7, 5684 TK Best, the Netherlands. More in the colophon.